Last Updated: June 3, 2026

At Calmjoye™, protecting your privacy is an important part of our commitment to customer trust. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide products and services effectively, we may collect certain information from customers and website visitors.

Information You Provide Directly

You may provide information when you:

• Place an order
• Create an account
• Subscribe to newsletters or marketing communications
• Contact customer support
• Submit reviews or feedback

This information may include:

• Full name
• Email address
• Billing address
• Shipping address
• Telephone number
• Order details
• Payment-related information

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device information
• Operating system
• Website activity and navigation behavior
• Referral sources
• Session information

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

Order Management

• Processing payments
• Fulfilling orders
• Coordinating shipping and delivery
• Providing order confirmations and tracking updates

Customer Support

• Responding to questions and requests
• Resolving order issues
• Providing warranty or return assistance

Website Improvement

• Monitoring website performance
• Understanding customer preferences
• Improving products and services

Marketing Communications

With your consent where required by law, we may send:

• Product updates
• Promotional offers
• Special announcements
• Brand newsletters

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use information to:

• Detect suspicious activity
• Prevent fraud and unauthorized transactions
• Protect website integrity and customer accounts

3. Payment Information

All payments are processed through secure third-party payment providers.

For security purposes:

• Calmjoye™ does not store complete credit card numbers.
• Payment data is transmitted using encrypted technology.
• Payment providers maintain their own security and compliance standards.

4. Information Sharing

We do not sell personal information to third parties.

However, we may share information with trusted service providers that help us operate our business, including:

Service Providers

• Payment processors
• Shipping carriers
• Customer support platforms
• Website hosting providers
• Analytics providers
• Marketing service providers

These providers are permitted to use information only as necessary to perform services on our behalf.

5. Advertising and Analytics

We may work with advertising and analytics partners to better understand website performance and deliver relevant advertising.

These partners may use cookies, pixels, or similar technologies.

Examples may include:

• Meta (Facebook and Instagram)
• Google
• Shopify services
• Other advertising and analytics platforms

These third parties operate under their own privacy policies.

You may adjust advertising preferences through applicable platform settings.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

✔ Remember shopping cart contents

✔ Save user preferences

✔ Analyze website traffic

✔ Improve performance

✔ Deliver relevant advertisements

Types of cookies may include:

Essential Cookies

Required for website functionality, checkout, and account access.

Performance Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Support advertising and remarketing activities.

Most browsers allow users to manage or disable cookies through browser settings.

Please note that disabling certain cookies may affect website functionality.

7. Data Security

We implement commercially reasonable security measures designed to protect personal information.

These measures may include:

🔒 SSL encryption

🔒 Secure servers

🔒 Restricted data access

🔒 Payment security protocols

While no method of transmission or storage is completely secure, we continuously work to safeguard customer information.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on applicable laws and business requirements.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include:

• Accessing personal information
• Correcting inaccurate information
• Requesting deletion of personal information
• Requesting information portability
• Objecting to certain processing activities
• Withdrawing marketing consent

To exercise applicable privacy rights, please contact us.

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

These rights may include access, correction, deletion, and information disclosure rights concerning personal information collected by businesses.

Requests may be submitted through our customer support contact information.

11. Children's Privacy

Our website and products are intended for general consumer use and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we learn that such information has been collected, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

Because we do not control those websites, we are not responsible for their privacy practices, policies, or content.

We encourage users to review the privacy policies of any third-party websites they visit.

13. International Data Transfers

Because our service providers may operate in different countries, information may be processed or stored outside your country of residence.

By using our services, you acknowledge that information may be transferred and processed internationally in accordance with applicable laws.

14. Policy Updates

We may revise this Privacy Policy from time to time to reflect legal, operational, or business changes.

Updated versions will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Calmjoye™ Customer Support

📧 Email: service@calmjoye.com

Company: Universal Plastics Inc

Brand: Calmjoye™

Thank you for trusting Calmjoye™.

We are committed to handling your information responsibly and maintaining a safe, transparent shopping experience.